Due to the intimate and personal nature of items sold on MyCreatorCloset, all sales are final. For health, safety, and privacy reasons, we are unable to accept returns or exchanges under any circumstances.
No Returns Policy
- Creators will never provide a returns address through MyCreatorCloset.
- Once an order has been placed and confirmed, it cannot be cancelled, returned, or refunded unless required by law.
- This policy ensures both buyers and creators are fully protected and all transactions remain discreet and secure.
Damaged or Missing Items
If your order arrives damaged, or if you believe your item has not been delivered, please contact our support team at
support@mycreatorcloset.com within 7 days of purchase. While returns are not permitted, we will work with you and the creator to resolve the issue where possible.
Legal Compliance
This Returns Policy is in place to comply with hygiene regulations, protect creator privacy, and maintain the integrity of the marketplace. By placing an order on MyCreatorCloset, you agree to these terms.